Client Agreement + Terms

Welcome! I look forward to creating a relationship that assists you in reaching your goals.

Please read over, and agree to the following coaching agreement and terms. you to be familiar with my policies and procedures. If you have any questions, please call or text: 310-400-6484 
or e-mail me: elle@ellechase.com. 

Confidentiality:
Everything we discuss will be held in strict confidentiality unless I have written permission from you to discuss it with another person, OR if I feel you are a serious danger to yourself or someone else, OR if I suspect child or elder abuse.

Relationship:
The client is solely responsible for creating and implementing her/his own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship. The educational information provided during sessions does not intend to replace professional healthcare by a healthcare provider. The client agrees that Elle Chase, LLC is not, and will not be liable or responsible for any actions or inaction, or for any direct or indirect results of any services provided by her. The client understands that coaching is not therapy and does not substitute for therapy or other mental health services, and does not prevent, cure, or treat any mental disorder or medical disease as defined by the American Psychiatric Association.

The client understands that in order to enhance the coaching relationship and explore potential life changes, it is necessary to communicate honestly and openly, be open to the feedback and assistance, and to create the time and energy to participate fully.

Fees My coaching retainer is $250 per 50 minute individual scheduled appointment and $375 per 50-minute session for couples+. Payments are due before the session is confirmed and payable through Square. Scheduling and payment links are in the menu of my website.
When your appointment is confirmed you will be given a Zoom link for our session. Just click the link when it's time to meet!
If you are having problems connecting, you can text or call 310-400-6484.

Appointment Scheduling and Cancellation Policies:
Your consistent attendance greatly contributes to a successful outcome in reaching your goals. Please notify me at least 24 hours in advance of your appointment in order to cancel or reschedule. If you do not provide me 24 hours notice, you are responsible for payment of the missed session. Unless there is an emergency, if you have not given me 24 hours notice, and do not show/call in for your appointment, we will not make up that session and you will still incur the session fee.

Terms of Coaching
Think of coaching as a process. Many people create change for themselves in a short time, but to refine and sustain the changes can take weeks to several months.

I agree to serve as your coach to help you achieve mutually agreed upon goals which may include, but are not limited to: increased energy, professional growth, and satisfaction, personal clarity, relationships, self-sufficiency and confidence, self-awareness/self-love, overall personal care, life balance, establishing and achieving life goals

As your coach, I cannot guarantee results. I can tell you that you will create different results just by having the courage to experiment with your approaches to the various aspects of life. During the time we spend together in our coaching, I will devote my time, thought and energy to you exclusively. In between our sessions, I may not be readily available as I will be attending to others, including myself.

I will do my best to return your call or email within 24 hours Monday through Friday. I will maintain confidentiality regarding the information you choose to share with me. I am not trained to provide psychotherapy. If any issues come up for you that should be handled by a licensed therapist or physician, we can stop coaching while you attend to them. Or, if coaching and therapy can co-exist for you (you can still move forward toward your goals), we can continue to work together while you also work with other professionals.

Furthermore, if I ever say, or do anything that upsets you or doesn't feel right please tell me about it during the check-in at the end of our session, or email me at: elle@ellechase.com.

Code of Ethics
Though I am not certified by the  International Coaching Federation itself, my coaching certifications are in compliance with their Core Competencies standards. As a rule, I follow the guidance of the ICF Code of Ethics (which can be viewed here: https://coachingfederation.org/ethics/code-of-ethics) and encourage you to read it through.

Client Personal Agreement Statement
By reading, and signing this agreement I want to accept full responsibility for myself and my commitment to this coaching process. I realize that my success depends largely on how I conduct myself, the decisions I make, and my full participation in my own self-discovery process. 

I am aware that uncomfortable resistance can show up when we are confronted with the possibility of making changes to our lives and behaviour even if those changes may benefit my growth and success. I am interested in considering and experimenting with different ways of being, doing, thinking, and communicating in order to find ways that suit me best and facilitate the attainment of my goals.

I would like to stretch and grow in order to discover new paths to reach my goals. I realize that trying out new ways will at times feel awkward, artificial, uncomfortable, and even frightening at first.

I promise to participate in, and commit to the coaching process with respect, empathy, compassion, kindness and my highest integrity toward myself and others.

I also attest that I have read and agree with the policies and terms on this page.